Welcome to InterFulfillment Customer Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

ATTENTION: As of October 1st, 2017 InterFulfillment will be unable to guarantee typical inventory receiving timeframes for the remainder of the year. Although we are working diligently to process reception of all inventory as soon as possible, particularly large inventory shipments are more likely to be subject to delays. Feel free to open a support ticket for further details or to inquire about current inventory receiving queue times. We appreciate your understanding.

PLEASE NOTE: During 2017 we are closed on the following days due to Holidays. Any tickets generated on these days will be replied to as soon as possible once we resume operations on the following business day.

New Year's Day - January 1st
Family Day - February 20th
Good Friday - April 14th
Easter Monday - April 17th

Victoria Day - May 22nd
Canada Day - July 1st
Civic Holiday - August 7th
Labour Day - September 4th

Thanksgiving Day - October 9th
Christmas Day - December 25th
Boxing Day - December 26th
Official 2017 Canada Post Holidays which InterFulfillment is open but will not be able perform typical Canada Post pick-ups until the following business day.
Remembrance Day - November 13th
For full details on Canada Post closures and scheduled holiday service interruptions by area please visit: https://goo.gl/ryXLhz

IMPORTANT: Click here to download our 2017 Holiday Shipping Schedule so you can be prepared for the Holiday rush.

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket

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